Submit a Feature Request
To submit a feature request or suggestion to Formative, first log in to your Formative account.
Click the " i " icon (Resources) at the bottom left corner of your screen
Select "Feature Requests" from the dropdown menu
The Feature Requests portal will open in a new tab. Type keywords into the search bar to check if your suggestion has already been requested by other educators - if one already exists please add your vote to it.
If your suggestion does not yet exist in our system, click on 'Submit Feedback'
fill out the empty fields. If you have multiple requests, please fill out a separate form for each one of them:
Title
Please try to be as specific as possible. It is important that our team is able to fully understand what you are asking for!
What problem are you trying to solve?Describing the problem you are trying to solve and the desired result of the feature or the solution you are requesting helps our team better understand the impact that this requested feature or solution will have on your work. Think - why is this request important? How will it improve the way that you work with Formative or how will it improve your instruction?
Without this today, what are you doing?
If you are currently using a work around to achieve the desired result, please share it with us! It will help the team think of other ways to solve the issue
Mark if this request is "must have" or a "nice to have" feature in your opinion, and when done - proceed to click on 'submit'
After clicking to submit your request please wait until you see the confirmation message. Click 'Done' or the X at the top right corner to close the confirmation window
If you have another request you can proceed to submit another form, or leave the tab and head back to Formative
You can always click back into the Feature Requests portal to view what our team is actively working on and check on feature requests you submitted or voted for.
Existing Feature Requests
In the Feature Requests portal you can review feature requests that you submitted and requests submitted by others, as well as track the status of each one of them.
Under 'My Priorities' you can check on the feature requests you submitted on your own or added your vote to:
As all suggestions are reviewed by Formative's product team, they will move through the different stages within this portal based on whether they are being picked up for development, or rejected.
While we can't promise to implement all the requests submitted to us, we are committed to reviewing all of them and take them into serious consideration - so please keep them coming!
Interview with Formative's Product Team
Our product development team is eager to hear from you! If you'd like to further discuss your ideas for improving our platform, or would like to share more with us about how you use Formative in your classroom - you are welcome to schedule a 30 minutes call with a member of our team!
Important! These are not calls with customer support. If you're experiencing a technical issue or require guidance on using Formative, please contact our Support team instead.
Troubleshooting
🙋🏽 The "Resources" tab is non-responsive, what should I do?
The primary cause of this issue is when Cookies have been disabled for Formative's website. To resolve, click into your browser's settings and accept all Cookies for Formative.
If you've already accepted all Cookies for Formative and the issue persists, please check your browser's extensions for interference. You may need to disable them one at a time to narrow down the list and locate the culprit extension.
If both steps above have been taken and the issue persists, please reach out to our support team at support@formative.com
🙋🏿♂️ The "Resources" tab is not showing me the "Feature Requests" option, what should I do?
The primary cause of this issue is that there is no org (school or district) associatd with the account. Please head over to your Account Info page and add your org. See instructions here.