There are some cases in which you may need to delete your account. Please note, only free users are able to delete their accounts. Premium and Partner teachers must contact customer support in order to delete their accounts. You can do this by clicking the question mark in the upper right corner of your account, then choosing the option "Contact Formative Support."
In some cases, teachers accidentally signed up as a student, or a student signed up as a teacher! In those cases you will want to delete your account to sign up for the correct type of account. Here's how you can delete your account:
From the top right-hand corner of the screen, click on your initials and then “Account Info”
Scroll down until you see "Advanced settings," then click on that to reveal the "Delete My Account" button:
From the top right-hand corner of the screen, click on your initials and then "Profile"
Click on "Advanced Settings" and then select "Delete My Account:"
You will then be prompted with this message. *Please be sure you are deleting the correct account. All deletions are final!
Then, once you have confirmed it will take you back to the website landing page.
Follow these directions to create a Teacher Account